Ordering and customer account

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1. 1Product and option details
2. 2Quantity control
3. 3Add to cart and total

• Choose the correct quantity and product options.
• Understand the total and fulfilment method before confirmation.
• Track the resulting order from the consumer account.

Workflow

1. 1

   Open a product and review options or compatibility.

2. 2

   Set quantity and add the validated item to the cart.

3. 3

   Choose delivery, pickup or another available fulfilment method.

4. 4

   Confirm contact details and the order summary.

5. 5

   Track status, messages and history from the consumer portal.

Select a valid item

The product panel uses current price, options and availability rather than trusting browser values.

• Choose every required option before adding.
• Use the image gallery to verify the exact product.
• Respect the displayed quantity limit and stock state.

Complete fulfilment details

Checkout requests only the information needed for the selected fulfilment method.

• Delivery may require a precise address or service area.
• Pickup can require contact details and a selected time.
• Review totals and notes before confirmation.

Continue after confirmation

The order becomes a shared status record for the customer and store team.

• Use messages for a question tied to the order.
• Check order history before placing a duplicate.
• Use the return or service flow when it is available for that item.

Permissions and boundaries

• A customer sees only orders attached to the signed-in account or verified session.
• The server recalculates price, promotion and stock before accepting a cart change.
• Business-only notes and operational actions remain hidden from consumers.

When it goes wrong